Problems claiming VEKN ID in the Online Archon

extrala wrote:

Not sure if this is the best place to ask .. but here I am.

I cannot claim my VEKN ID in the Online Archon. Also when trying to look at upcoming tournaments (not even register, just looking), the tool claims I need to "Sign in to view full tournament information". But I am signed in according to the Profile page.

Short history:
- Created an Online Archon account during the EC 2026. I am not sure, if I claimed the VEKN at that time.
- This week I wanted to access the Online Archon to register for a tournament, but the Online Archon claimed that I don't have an account, and that email address that used in September was unknown.
- So I created a new account in the Online Archon, using the same email address as before.

Now I am in the situation as described above and clearly need some help from an Online Archon administrator.
- email address used: ralf (dot) lammert (at) gmx (dot) de
- vekn id used: 1003376